What Type Of Information Is Needed When You Contact A Locksmith?

Posted on: 12 October 2020

If you find yourself locked out of your vehicle or home, you will need to get in touch with an emergency locksmith. When this happens, certain information will need to be provided to the locksmith over the phone as well as when he or she arrives at the scene. Some of this information will be specific to the lockout situation, but you will also need to provide some personal information. Keep reading to learn some of the information that you will need to be prepared to provide to a locksmith when you need their services.

Lock Type

When you speak to the lockout dispatcher on the phone, you should inform them of the type of lock that needs opening. So, let them know if it is a padlock, deadbolt, or car lock. The reason this is important is that all locksmiths are not equipped to handle all lock types.

Lock Brand

If you know what brand the lock is, let the dispatcher know this as well. There are some lock brands that will require special tools that will make it easier to work on. By informing the locksmith of the brand of lock, the locksmith will be able to ensure that they bring the proper tools to the site with them.

Proof of Ownership

Locksmiths are only allowed to open up locks for a piece of property that you physically own. Therefore, a locksmith must be able to see proof of ownership before they are able to provide lockout service for you. As such, you need to have this type of documentation when they arrive at the scene. A photo ID and/or a bill with a matching address may suffice. Some locksmiths may have the ability to pull up property tax records. Now, if you rent, then you may have to speak to the landlord to get permission.

Alternate Entry Points

You will also want to let your locksmith know if there are any alternate entry points. In some cases, it may be easier to use an alternate entry point than the one that you are trying to have opened. Even in the event that an alternate entry point cannot be used to access the home, the locksmith still needs to know if there is one.

When you are facing a home or vehicle lockout, you need to gain access to your home or vehicle as soon as possible. Get in touch with a professional locksmith in your local area for assistance.